Thank you for reaching out to us,
we are going to take a look at your case and we’ll come back
here with updates soon.
We have escalated your issue and will provide an update here once we hear back.
Is this an issue that recently started?
Been going on for a couple months
I’m here to get some feedback on your case.
I see that you’ve received a tech visit and recently changed your plan,
after running a speed test from your modem I see good results:
Did you also see improvements in your connection experience?
Yes everything is good thanks