Hi @tobers1963,
Thank you for reaching out to us,
we are going to take a look at your case and we’ll come back
here with updates soon.
Thank you,
Avner
Hi @tobers1963,
We have escalated your issue and will provide an update here once we hear back.
Is this an issue that recently started?
Thanks,
Nacho
Been going on for a couple months
Hi @tobers1963,
I’m here to get some feedback on your case.
I see that you’ve received a tech visit and recently changed your plan,
after running a speed test from your modem I see good results:
Did you also see improvements in your connection experience?
Thanks,
Avner
Yes everything is good thanks