Slow Speeds August 30

Hi, @nhbayou,

I saw you sent another test this morning, however we need to check the speeds from your modem to have a better understanding of the problem.

When you have a chance, please send us the results of a full diagnosis speed test, as follows:

1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test
5 - Take a screenshot of the results
6 - Send me the results