Slow speeds and latency continues to be an issue

Hi, @jnickharrah,

Thanks for your message.

Is that intermittent throughout the day or it is continuously without connection?

Also, in order to check the health of the Wi-Fi connection, please run a test as described here: How to run a speed test from my modem? - Slow Speeds - Viasat Support Forum

You’ll have to use the Viasat browser, go to Viasat’s speed check app, log in with your My Viasat credentials, and then run the test.

When you have the results please send us a screenshot.