Slow speed with lots of data remaining

Hi @WilliamDobni ,

Thanks for your message, and we’ll help you troubleshoot this.

Could you kindly share with us the speed checks you’ve made? If you haven’t already, please also run an advanced speed check, which shows the modem speeds as well, and share it with us. Here’s the article with detailed instructions on how to do that: How to run a speed test from my modem?

Thanks,
Leonardo