Slow speed streaming

I’m having trouble with speed, couldn’t even watch a movie. I used over 5 mega bytes and it took 4 hours to watch one regular movie. added screen shot of the speed test. We also follow all recommended steps for streaming.

[admin’s notes: edited to hide private data]

Are you in the Data saver program?

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Hi @peddlernpa

Do you recall the website/app you were trying to access? I see that most of your speed tests from yesterday have enough speed to stream (over 2.6Mbps), and your Data Saver is set to 4.5 Mbps, so that’s also more than enough.

We can ignore the first test as it was done over the T-Mobile network :sweat_smile:

The second test seems to be the worst one, but some of your modem speeds are lower than your device’s. This is most likely a sign of fluctuation.

Did you run all tests from the same distance?