Slow Speed of internet

The speeds on my Viasat service is very slow. It takes a long time for videos to load on YouTube. Can you please help

Yes sorry for our slow response. We are taking a look now.

Hi @ldeavila ,

We’ve sent you a direct message asking for some info we need to proceed with the analysis of your issue. Do you still need help? If so, please don’t hesitate to reply and we’ll be more than happy to help.