Slow Speed - No more than 2mbps download speed

Hi again, @timmay318,

Please try running a modem speed test on the Viasat browser. I believe you won’t have that same issue in our browser. The modem speed test will be very useful to see if you have anything wrong with your router.

Here are the instructions:

1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test (wait for both tests - modem and device - to finish)
5 - Download the results (or take a screenshot)
6 - Send us the results