Slow speed even after upgrade, please help!

Hi @Tbriggs2020,

I was able to access your account, thank you for sharing it with me.

Can you run a few speed tests during the day so we can capture your
network behavior?

You can follow this tutorial: How to run a speed test from my modem?.

Please make sure to use the Viasat Browser and to be logged in to your MyViasat account so I can have access to your tests.

You can let me know once you’ve ran a few of them.

Thank you,
Avner