Slow speed compared to what I paid for

I also have very slow speed. 3.62 mps instead of 75mps. This was also confirmed with Viasat speed check website.

Hi @monroeolonney

I’m sorry about this experience you’re having with us.

I tried to find your speed check results but was unable to, did you run them with the Viasat Browser while logged in?

This low speed you mentioned, was it a Device Test speed or a Modem Test speed?