Slow speed cant connect

The speedtest you ran that looked like this clearly shows there is a problem. When we run a test from your modem, we get excellent speeds. So there must be some kind of disconnect. I think there are two ways to proceed:

  1. Run and share results from How to run a speed test from my modem?
  2. Get the app that allows you to test the speed of your Wifi called “Cloud Check” – This app includes a separate measurement of your Wifi speed, which I think will show a problem. It looks like this:


Hope this helps.