I’ve only had Viasat for about 30 days and I’m very unhappy. The installers put the box in the very end of my house and my house is 64 feet long. I don’t know if that is the issue or not. All streaming is done in the middle of the house. If this issue doesn’t get better I’ll have to go to another company. Please advise.
Hi @Tina_mj ,
We are very sorry that your experience up to this point with Viasat didn’t match your expectations, we’ll do our best to help you with that.
Could you please run an advanced speed test, that includes the speeds from your modem as well? Here’s an article with detailed instructions: How to run a speed test from my modem?
You can post your full results to this same thread.