Slow download speed all the time

Hi @bspence ,

Thank you for your message. Are you having problems only with download speeds or with your browsing in general?

When you get a chance can you please run a complete speed diagnosis using This will help us get a full reading on the speed situation and allow us to identify/rule out Wi-Fi issues.

You can find instructions on how to run the test here: How to run a speed test from my modem?