Slow down loading

Hi @artcour9821,

Sorry for the experience.

Currently, on your modem, your download speed appear to be fine. However, I’m currently investigating your upload speed, which is lower than expected.

To get a better overview on why you’re experiencing slow speeds, can you please run a complete speed diagnosis using This will help us get a full reading on the speed situation and allow us to identify/rule out Wi-Fi issues.

Here are some instructions to run the test: How to run a speed test from my modem?

Let me know if you’ve managed to run the speed test :blush: