Slow Device Speeds

Hi, @Renee_S,

Thanks for the message. That’s correct, I just tested the modem speeds and they look good:

Some reasons for the difference:

  • Distance between modem and laptop: try to get the laptop closer to the router
  • Wi-fi limitation: you can try connecting the laptop to the router using an ethernet cable
  • Router limitation: you can try an external router instead of the built-in one. There are some suggestions here: What router do you use with your Viasat service?

Let me know if that helps.