For what I’m paying, over $200 a month and I’m getting 37MG download and .04MB Upload
that’s BS. If this keeps happening, I won’t be with ViaSat long.
Also, I’m using my desktop that’s connected to your Modem? My WiFi is 1/2 if that the speed.
This is why I dumped HughesNet, Batters Up…
Hi @kidkaz ,
We’re sorry for the situation with your internet. Have you been connecting your desktop via ethernet cable or wirelessly? Could you kindly run an advanced speed check? The advanced speed check shows your device and modem speeds separately, as well as a few other bits of information that can help us better identify the issue. Here’s an article with detailed instructions on how to run it: How to run a speed test from my modem?
Thanks,
Leonardo