Service cuts in & out

Hi, @Wayne_Ratliff,

Thanks for the screenshots. We actually need to see the speeds from the modem, so we can check if there is something wrong with your modem/router/wi-fi.

In this link, you’ll find instructions for that: How to run a speed test from my modem?

Basically, you need to use the Viasat browser and login into the speed check app using your “My Viasat” credentials.

Also, if you have other devices, it is better to test not just one of them, so we can see if the issue is due to one of them or to the Wi-Fi