Satellite positioning

I’m showing service interruption and believe it’s because my satellite was hit by the lawnmower. How can I reset satellite position?

Hi @Patrick.smith47203,

Please take a look at this article, you might be able to repoint it on your own: Can I repoint my Viasat antenna on my own?

If you are ready to try that let me know and I can send you an install key via direct message.



Okay, I am ready to try it. Please provide install key.


Hi @Patrick.smith47203

I sent you the install key yesterday over private message, were you able to follow the self-repoint guide?

Please let us know if you need any help!