Return Data Saver

Hi, @msadkins1998,

Thanks for your message.

I need some information:

  • Does that issue affect just that device?
  • Does that happen on other browsers too?
  • Are you using a VPN?

Also - so I can have a better idea of the issue - when you have a chance, please send us a speed test from your modem, as follows:

1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test
5 - Download the results (or take a screenshot)
6 - Send me the results in a direct message