Questions that need answers

Hello @Nikolasgreenelsh,

Thanks for posting.

I took a look at your account, and found that when out of priority data your speeds would unfortunately be low between peak busy period (roughly 6pm to midnight). According to my analysis, the download speeds during that period would on average be 10 Mbps.

What speeds have you been getting? Please use our Speed Check App to run a full diagnosis when you get a chance - How to run a speed test from my modem?