Question about new plans

Connectivity
1

Hi there,

Noticed on the website there is a Viasat unleashed plan available for my area that’s the same price as my current plan. Is the current gateway on my account compatible or is an upgrade required?

Also if an upgrade is required would additional fees apply?

Thanks

1 Like
2

Yes upgrade fee it seems

3

I was accidently placed on this plan, Long story won’t bore you, But no you should not need to get any upgrades to the modem or have anything done to the dish!

1 Like
4

Thanks! Good to know no tech appointment is needed since in my area those take a while as there seems to only be one tech available

2 Likes
6

Hi, @bv1717,

Just to add a little bit: to see if a plan is available for you, always check My Viasat app (or call the customer care line at 855-463-9333)

As @Mannyrue mentioned, I think there’s no need to change the equipment in your case, but just to confirm please check the details in the My Viasat app.