Purple light on gateway modem

Lost all connection today. Tried unplugging it to reset, but modem light is still red/purple. Please help?

It’s fixed now. It was purple for 2 hours, but now it’s blue and working well

Hi @aaronmendola ,

Thanks for letting us know the issue fixed itself. If problems happen again don’t hesitate to let us know and we’ll be happy to help.

Thanks,
Leonardo