"power outage" pop-up

Hi @dale.gottlieb ,

Thanks for your reply. Could you kindly run an advanced speed check - The advanced one shows both modem and device speeds - and one test from fast.com? The advanced speed check will test your general speeds while fast.com will test your video streaming speeds, this will help us analyze the situation.

You can find instructions on how to run the advanced speed check here: How to run a speed test from my modem

Thanks,
Leonardo