Overcharging every month

Hi @LostLk2Hi

Regarding the pricing of your plan –
With your permission, we can go over your invoices via private message and do a breakdown of its items and prices.

Regarding the speeds –
Could you run for us a few Speedchecks, whenever you have the time? I couldn’t find any results attached to your modem.

You can follow these instructions (let us know if you experience any trouble while doing so): How to run a complete speed diagnosis?

Thank you!