No internet no connection for 5 days now

No internet no connection for 6 days now
No satisfaction from customer service
No call from technician

Hi @rodandkathylopp,

Sorry about the slowness. It looks like you received a call and that your technician visit is scheduled for June 25.

We’ll check back with you once it’s been completed.

Thanks,

Nacho

For public knowledge, this issue is being worked on topic “Slow speeds but like everyone else why bother doing speed test doesn’t do any good. Your satellites our faling - #19