No internet for days bk

Connectivity
1

I had a guy out a few days ago to fix the unternet now i have been off for days again can not use. I want credit for allnthese days without internet and my internet needs checked

5

Hi @powellbridget ,

I’m sorry for the delay, I was checking with internal teams to verify if anything could be done remotely, but a technical visit will be necessary after all.

I’ve requested one to be scheduled as soon as possible, and you should called soon for scheduling the best time for you.

Thanks,
Leonardo

6

Hi @powellbridget ,

From what I can see a technician has already been there, how did the visit go? Is your service restored?

Thanks,
Leonardo