New customer to Viasat

Hi @Jwsadowski,

Sorry about the slow reply.

At this time I am seeing good speeds from your modem:

Could you please run a full diagnosis using https://speedcheck.viasat.com and share a screenshot of the results with us? That way we will be able to rule out any Wi-Fi issues. Here are some instructions to run this test - How to run a speed test from my modem?

Thanks,

Nacho