Need an Install Key

My dish was bumped out of alignment and connection was lost. This occurred on friday, two days ago. Modem rebooting did not resolve the issue. Currently no viasat connection to wifi network.

The MITe app has been downloaded on my smartphone. I need an install key to try to realign the dish myself. I don’t have cell service at home. If possible, I would appreciate having the key provided via home landline 209 754-5077. If not possible, then I will drive out later to download a text with key.

Thank you in advance for your assistance!

Hi @glencaves ,

Unfortunately, our team is not able to make calls. I have sent you the install key over a direct message, let us know if you were able to successfully repoint it later.

Thanks,
Leonardo