My account 50XXXXXXXX

1

I have attempted numerous times to open my account on this phone.
50XXXXXXXX

3

Hi @buddyt1941,

Can you please clarify what issue you are experiencing exactly? Are you having trouble logging into your My Viasat account? Also I blurred out your account number since that is Personal Identifiable Information but I saved it so that we can use it to look into your issue!

Thank you,
Cat

5

Cannot log in on my cell phone.
Computer only

6

Hi @buddyt1941 you mean you can’t log into My Viasat on your phone?

  • Do you get any error when you try to log in?
  • Are you using Android or iPhone?

Getting the full details will help us escalate the issue to the proper team. Thanks.

7

Cannot. Have an android.

8

Email format not valid!

9

I’ll reply via Direct Message