Viasat recently required me to replace my 10 year old perfectly good modem that I owned with a new modem router combo. I now have a $14.99 equipment lease fee in addition to the $14.99 equipment lease fee for the tria I was already paying. Can I purchase this new modem router? I’m paying $100 a month for 12mbps/40gig. Makes Starlink look like a much better deal.
This is an issue that has been reported, acknowledged, and is being worked on to correct. I’ve reported your account, and you will see a credit on your next invoice.
We do not offer equipment purchase at this time.