Modem is smoking

[Nathalia]

@Buster_66

They dont give a f《》ck…14 years,same midem…starts smoking…cant help you…
There modem only works with there internet…lies.

@Buster_66

An Aldo from customer support told me if my modem was smoking there was nothing he could do, can you explain that?

Hi @Buster_66

I have opened this topic for your individual issue to keep things organized.