Low speeds not geeting what was promised

Why am i getting 0.5 to 0.00 mbps speeds when im supposed to get up to 25mbps. This not acceptable. Hughes. net was just as bad after awhile. This is starting to look as bad.

Hi @Robert_Martin

I apologize for the experience you’re currently having with us.

I tried to find a Viasat account with the email address you used to register here on the Forum but couldn’t find you on our system.

I’ll send you a private message to request your account info. :slight_smile: