Lately Roku tells me to reset my modem

1

Roku constantly says i have no internet connection. Asks me to reset my modem, good after that.
Viasat speed test in Viasat browser showed 7 Mbps DL, 0.4 Mbps UL. Is my modem going bad. Wanting to dump Dish and go over the air and Roku… But now I am hesitant with this recent but persistant connectivity issue. What can I do?

2

Hi, @steve1dogg,

Thanks for your message.

I’m checking that now. Once I have feedback I let you know.

1 Like
4

Hi again, @steve1dogg,

You have a mispointed antenna. I’ll send you a direct message to confirm your contact details.

7

Thank you Anderson.
You say you will direct message me. Via email? Or another way?
Not that tech savy…

9

Hi, @steve1dogg,

I saw that the service was completed.

Please let us know if you find any other issues.

Thanks!