Internet speed problem

[Nathalia]

Hi @Kathiepowell

I’ve created a new topic for your issue, so we can track it separately

“no connection to the internet” error messages

We have been experiencing the same issue as kalt104. Twice in the past 2 days we had “no connection to the internet” error messages. And my current speed test indicates 17.5 download and .69 upload, and like kalt104 yet are paying for a plan that is so much higher than this.