I see that this is your first time posting on the Forum, thanks for reaching out to us! 
Two things I’d like to go over with you:
1 - I’ve had a look at your account and found multiple problems: your antenna is currently mispointed; you have an equipment issue between the cable and the TRIA; and you have very degraded signal quality (because of the first two items).
2 - You currently also have de-prioritized speeds, especially during peak periods (evening/late afternoon), due to being 250% over your data allowance – you’ve used up 150 GBs from your 60 GBs high-speed data cap.
The data usage issue is something which can be resolved by acquiring Data Boosts, and/or waiting for your data allowance to reset in 18 days. If you use streaming apps a lot, please take a look at our free Data Saver program: Announcing the Data Saver Feature Experiment!
We can also have a look at your historical data usage, if you believe that this usage is too high and might not be aware of which app(s) can cause it.
The first problem is hardware-related and requires a tech visit to be fixed, as your service is very degraded.
We can request this visit for you internally, would that be all right?