Intermittent on-and-off internet

Creating this post to track @stevencecile 's issue.

Hi @stevencecile ,

I’ve analyzed your case and it seems to be a faulty equipment issue. I have already escalated to our technical visits team, and they should contact you soon to schedule the best time for the visit.

Thanks,
Leonardo

Hi @stevencecile ,

Has the technician visit happened? Did your services improve?

Thanks,
Leonardo