I had only two weeks and too much problem not working right. I had my friend call for me and calls many time it keep next, next, next, nest oh transfer, oh transfer.So I did return equipment back to you UPS. all of sudden last month and today I got bills near $400. I wish I can call I can’t because I am deaf. I use chat, chat keeping said hold next service 5 minutes for hours and hours. WHAT IS GOING ON? PLEASE PLEASE PLEASE STOPS STOPS STOPS SEND BILLING TO ME. I GOT LETTER FROM YOU THREE MONTH MY SERVICE CANCEL!!! HELLO HELLO HELLO? PLEASE I AM BEGGING YOU STOP SENDING BILLS TO ME. IF WANT TALK TO ME ONLY EMAIL OR TEXT TO ME. thank you
Hi @pfmcanany, we’re sorry about the experience you’ve had and are happy to help you over the forum. I will take a look at your account and the history related to the equipment return. I hope to have an update for you later today.
thank you. I did cancel November 1, 2022 and I did send UPS TO YOU.
Finally. Please! Thank you so much. Any question let me know.
Just wanted to let you know that someone from the Account and Billing team will be reaching out over email if they haven’t already!
Okay I will send all my email, certificate mail, return equipment UPS PROOF, and November Viasat said suspense. All of sudden December, January I got bills and I have not use at all. Check Data. Thank you
my friend Kevin call for me and talk to them. if you want talk to Kevin let me know. I can give his phone number to you. thank you
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Hello @pfmcanany did someone reach out to your over email to figure this out with you?