I cant do anything! slow speeds

hello , my computer is connected through a ethernet cable and its still ridiculously slow!! i have the best plan you guys offer!

Hi @Reppert ,

We’re sorry for this situation. We’ll investigate your issue and once we have any updates we’ll let you know.

Thanks,
Leonardo

Hi @Reppert ,

Sorry for the long delay. We’ve performed tests and observed your own tests and found that, while some of them were not up to the maximum speeds supported by your plan, they were still pretty decent. Can you describe your network’s behavior and speeds when you say ridiculously slow? Is it still that way?

Thanks,
Leonardo