I am still getting very slow speeds

My download speed has been 2mb or less for over 48 hours. Multiple reboots including the help desk just performing one, but our phone conversation was lost. HE confirmed all equipment working. The help desk just called back and said the slow speeds are due to congestion in my area

Hi @dickthomps,

Sorry about the slow reply.

I just replied in the original thread you had going about this issue: Still slow speeds after reboots-East Coast - #7 by Nacho