Gateway router drops wifi still connected ti satellite

@user13 thanks for posting. The issue that the engineering team has characterized happens only on 2.4 GHz Wifi and only with the Viasat Wifi Gateway Modem (Which type of Viasat modem do I have?). Essentially the Wifi itself seems to disconnect devices randomly even though the satellite connection to the Internet is still fine. Is that what you were seeing? Just wanting to clarify.