I have been informed as I am on Consumer 50 package which should allow average speeds of 25mbps download and up to 6mbps upload speeds. I have carried out three speed checks an what I have is
at 18:35 hrs BST - Download 9.3 Mbps Upload 0.6 Mbps
at 19:05 hrs BST - Download 8.7 Mbps Upload 0.6 Mbps
at 19:13 hrs BST - Download 9.1 Mbps Upload 0.5 Mbps
This being on 05th Oct 2023 which I have contacted support and noted must be incorrect but it is not.
So why are the speeds so down on what they should be?
Thanks for your message! We’ll help you with that.
I’m sending you a private message so you can confirm your account number. I did not find your records based on the provided email.
Message sent by mistake. @Chris_Hutch is a customer of another ISP.
Thank you for your response, by way do you do broadband deals in Scotland where I live?
C F Hutchinson - from my mobile
I don’t think we have residential internet offerings there yet
I hoped you may just have had a satellite service covering the UK and Scotland borders. Or does anyone know such a service provider?
As they may be better than my current provider and the abismal speeds they seem to provide at present.