Hi. We’re experiencing slow speeds. We are not experiencing any weather issues, no outage reported, and we have plenty of remaining data.
We have disconnected devices to see if that helps but it didn’t seem to make a difference. I did the speed test and screenshot is attached.
Hi @Lnocita ,
Thank you for your test! Can you use a laptop or Android phone to run a complete speed diagnosis using https://speedcheck.viasat.com now? This will help us get a full reading on the speed situation and allow us to identify/rule out Wi-Fi issues.
You can find the instructions on how to run it here: How to run a complete speed diagnosis?
Please run a few of these on different periods of time.
Thanks,
Leonardo