Exceeding High Speed data usage AGAIN!

Hi, @Adam70vette,

Thanks for the feedback. Could you send us the results from a speed test from the modem and another using one from fast.com?

Click here to see how to run a speed test from the modem

To run a speed test from the modem you have to follow these steps:
1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test
5 - Download the results (or take a screenshot)
6 - Send me the results in a direct message

Just another question: before the activation of the data saver did you never have any issues using MS Teams/Zoom/Webex, even on a VPN?

Your video download is now set to 2.6Mbps. We can, if you want, increase it to 4.5Mbbps or to 5.5Mbps. The higher speeds can help with the buffering issue, although the data usage will increase too.

Let me know if you want to try a higher speed.