Download speed is 1-5 mps

Hi, @Gary5348,

The data saver will not increase the speeds; however, it can improve the performance because it decreases the bandwidth for video downloads, thus leaving more internet available for other usages.

It will also help you maintain the priority data for longer, therefore helping you to get the best possible speeds.

When you have a chance, please send us a speed test from your modem, as follows:

1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test
5 - Download the results (or take a screenshot)
6 - Send me the results in a direct message

Are you using Wi-Fi, right? We want to check if there is anything wrong with your Wi-Fi.

If you have another device, it would be better if you could run that same test from both.