Do Wifi Externders Help

Hi @Markwhitelewis ,

Thank you for your contact. Could you share with us an advanced speed check? The advanced one shows both speeds from your modem and your device, you can find instructions to run it here: How to run a speed test from my modem?

Also, please run a fast.com test as well and share your results. This test is a different one because it runs a video speed check, that way we can compare both results and make an analysis.

Regarding the wifi extender or mesh networking kit, we’ll investigate the situation first and we can inform you about that later when we have our conclusion.

Thanks,
Leonardo