Dish needs to be repointed

[matt.canfield]

I had septic tank issues and had workers come out. One of them bumped the dish and now it is offline. Can I get somebody out to realign it or do I just do it myself with help?

[Nacho]

Hi @matt.canfield,

If it wasn’t totally knocked over, you might be able to repoint it yourself easily as long as you still have the antenna standing and pointing in roughly the right area in the sky.

Please take a look at this article below, and if you decide you want to try it let us know so that we send you an install key

Can I repoint my Viasat antenna on my own?

The short answer is YES, you can repoint your own antenna! But there are a few IMPORTANT caveats that you must take into consideration before attempting to do it. Is your antenna actually mispointed? Before attempting to repoint it, please have a Forum admin confirm that there is a mispoint. Once the mispoint is identified, the Forum admin will request a technician visit, and also suggest reading this article for you to consider repointing it on your own, given that technician visits can som…

Thanks,

Nacho

[matt.canfield]

Please send me an install key

[Nacho]

Hi @matt.canfield,

Sorry for the slow reply, I just sent you an install key over a private message.

Please let us know if the reporting goes well.

Thanks,

Nacho