Days not showing up

Days left are not showing up on the iPhone app. They are working on my iPad. It says NaN days left. This started about 1 wk ago. I have reset the modem, changed search engine and removed and reinstalled the app. Any suggestions?

Hi, @kredavid,

Thanks for your message. I’ll check with the My Viasat team about that.

Please send us a screenshot of the error.

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Hi, @kredavid,

Please let me know your iPhone model and iOS version.

Thanks!

I have the iPhone 7 Plus. iOS 15.8. This only started about 1 wk ago. My husband has the same phone and it doesn’t work on his either. Up until then, it worked fine. Thanks

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Hi, @kredavid,

To follow up on this issue: the My Viasat team was able to reproduce the problem. They’re working on the fix, which should be published on the next app update.

Thanks!

Hi, @kredavid,

It looks like that this issue was solved. Could you give us feedback on that?

Thanks!