Computer says one thing and you say another

My computer says I used 40 GB in the last 30 days but I am told I am going over 100GB each month. And it is very slow. Why so much difference? I am the only one on it.

Hi @user22 , thanks for reporting your issue. If it’s ok with you we can take a look at your data usage and see if we identify any other devices/apps that are using your data.

I couldn’t find your email address listed on the forum within our system. I will send you a private message so that you can send us your account number so we can take a look.