Cancel service problems

I have canceled service due to service rarely working correct. Cancelation fee and they are still going to charge my account tomorrow because the say they can’t cancel before March billing cycle even though I can’t use the service they promised. I am filing a complaint with BBB and FCC. Multiple people I know have had the same issues with crap service for outrageous fees. Customer service was horrible. I wouldn’t recommend this service to anyone and will make sure everyone knows how fraudulent and horrible this company is. Don’t trust VIASAT!

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Hello @CPEEL

Sorry about this experience with Viasat.

If you filed an FCC complaint, then your case will be routed to a specific team within Viasat that handles these issues.

You’ll probably receive a reply within the next few days.