Business Hours Service

Hi @klschoolcraft,

I noticed you are out of priority data. So we added 30 GBs of extra data (free-of-charge) to your account - please ignore any emails you receive saying that you purchased this data.

We hope that you can use this data to download the Viasat Browser and be able to run some complete speed diagnoses on it. The benefit of running a complete diagnosis it that it lets us compare the speeds from your device to the speeds from your modem at a given time - which can help reveal Wi-Fi signal issues.

Here are some instructions to run a complete speed diagnosis: How to run a speed test from my modem?

Thanks,

Nacho