Buffering to much

Video Quality
1

We are trying to watch a movie and its buffering every 2 min.
What’s going on?

2

Hi @niecylou66,

I’m really sorry to hear about your bad experience with the Viast service.

We are taking a look at your case and we’ll come back with updates shortly.

Thank you,
Avner

3

Hi @niecylou66,

Upon looking at our system, I couldn’t find an active account with the e-mail you used to create your forum account.

I’ll send you a DM so you can share the e-mail you are using for your current active plan.

Thank you,
Avner